How quickly do you respond to calls in Arlington Heights?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Arlington Heights the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
We give every Arlington Heights customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
Yes — Big Toms Roofing is fully licensed to perform Storm Damage Roof Repair in WA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Arlington Heights, WA and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Arlington Heights home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What brands do you work with?+
Our Arlington Heights crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for Arlington Heights homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Are you only in Arlington Heights or do you cover nearby towns?+
Beyond Arlington Heights, our crews regularly service the surrounding Arlington Heights, WA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
